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Accountability

Functional Accounting

The Secrets of Cost AllocationA few years back I co-wrote an article about getting accurate numbers from your financial system for the California Association of Nonprofits that was based on a workshop I developed. This blog post and the last post excerpt some of the material from that piece. For folks who would like the whole article you can click the above link. The other post is on cost allocation, this one is on setting up a functional accounting system.

Functional accounting is a method of accounting that is based on the organization’s major types of activities, primarily (a) program or mission-based services and (b) supporting services such as administration, governance and fund development.

Functional accounting allows you to identify three key characteristics of every dollar coming into and going out of the organization:

Dollars coming in (income) Dollars going out (expense)
Who Who is providing the dollar (i.e., the specific funder) Who is paying for an expense (i.e., the specific funder)
What What type of income it is (e.g., grant, contract, earned, etc.) What the dollar will be spent on (e.g., payroll, supplies, etc.)
Why Why they are providing the dollar (i.e., for which program or purpose) Why the dollar is being spent (i.e., for which program or purpose) Administrative and Fundraising would be a Why as well.

Breaking down expenses by what and why reflects the broad outlines of major nonprofit reporting requirements. For example, the IRS Form 990 asks nonprofits to divide expenses by program, management/general and fundraising. A statement of functional expenses is required as part of the audit for voluntary health and welfare organizations.

But a statement of functional expenses is also recommended for every organization for three reasons. First, unless your organization is very small (less than $25,000 in revenue annually), you probably have to file a 990 or 990-EZ already. Second, even if you are very small now, you might someday be large enough to need an audit – so you might as well get in the habit of creating a statement of functional expenses right now.

Third, and perhaps more importantly, a statement of functional expenses is an ideal method for tracking the real costs of program and supporting activities, making it an invaluable tool for decision-making. It allows you to see exactly what Program X is costing, what Program Y is costing, whether your fundraising is proportionate to the areas that need it, whether you want to build, maintain or scale back a program and so forth.

The information found in a statement of functional expenses can most easily be organized, streamlined and accessed through the meeting of two basic functional accounting tools: your chart of accounts and your functional areas.

Chart of Accounts

A chart of accounts consists of numbered account names that describe the types of income and expenses that your organization experiences over time. It is the list of categories that tracks the what of each dollar coming into and going out of your organization.

Your chart of accounts should be flexible enough to change as your organization changes. For example, you want to be able to insert new income and expense categories as they arise. But you want to be able to insert them within the broader categories of the existing chart instead of simply appending them to the end of it, which is why it is numbered by the tens, hundreds and thousands instead of 1, 2, 3 and so on.

Functional Areas

Functional areas place the who and the what of each dollar into the why – the program or service for which that dollar is designated. Many organizations that I have worked with tend to track the why by funder or contract rather than by mission-based purpose. But if you use Functional Accounting, you can use functional areas to cross-cut funder information with programs/services and income or expense line items so you can accurately track any given dollar in its journey through your organization. If you haven’t already developed functional areas, start with your mission. Read your goals and values statements, and take a look at how your nonprofit is divided programmatically. Identify each larger purpose, within the overall organization, on which you spend time and money.

Each transaction coming into or going out of the organization should be identified with a code corresponding to the who, the what and the why of that transaction. The more you can integrate these three pieces, the higher-quality, more accurate reports you will produce. And you will produce them more quickly. If your accounting system cannot slice and dice your numbers these three ways, you might consider an upgrade of your financial software.  Don’t forget also to integrate those three questions – who, what and why – into all your relevant processes such as payment requisition forms and record-keeping for bills that come in. It can take some time to set up, but once it is set up, tracking and reporting runs very smoothly. And it will make your auditor happy, too.

If you would like to learn about creating a functional accounting system and policies for your nonprofit please click on the image below.

My Financial Management Plan

Financial Management

MFMP-logoI have written before about creating policies for your nonprofit. Now nonprofits have a new tool they can easily use to create their own financial management policies and plans. The Nonprofit Risk Management Center has a new tool called My Financial Management Plan where users can go through up to 21 different modules on nonprofit financial and accounting topics to create a variety of policies and procedures to help manage, organize and streamline their financial operations. From the Risk Management Center:

Nonprofit leaders have spent countless hours developing the necessary components of a financial management plan. But for many organizations the components, from an annual budget, return on investment strategy, cash flow planning tool and more, remain disparate. The nonprofit lacks a cohesive plan that reflects the organization’s commitment to the effective stewardship of its assets. My Financial Management Plan was created to guide leaders in updating the components of their financial management systems and integrating these components into a cohesive plan. This powerful system features covers topics such as Board Fiduciary Obligations, Managing Fraud Risk, Managing Cash Flow, Return on Investment Analysis, Cost Allocation, Classifying Net Assets, Managing Cash Flow, Budgeting, the form 990 and Grants and Contributions.

My Financial Management Plan is a powerful tool to turn financial management strategies, policies and protocols into a plan that will help your nonprofit demonstrate both competence and accountability. Use the “Plan Modules” feature to go through the 22 system modules. Each module offers the opportunity to upload existing material from your financial management system, create new content (based on our templates or created “on the fly”), or skip sections you don’t wish to use. Use the “Manage My Plan” feature to edit your draft plan, upload supporting PDF files and view/download your plan. The system also features a classroom with easy-to-understand articles and resources on a wide range of financial management topics.

I was fortunate enough to work on this project and create a lot of the module content. I know that this will be a great tool for nonprofits to learn about what they need know about with regards to their nonprofit’s finances and creating the appropriate policies and procedures to ensure good financial stewardship. For those not ready to buy access to the program you can register with the site to receive periodic email updates on nonprofit financial issues.

If you have any questions or comments about the program please let me know via email or in the comments below.

Human Resources for Nonprofits Update

News StandThis post is focused on some of the latest developments and issues in human resources, issues that can affect all nonprofit organizations that have employees.

Let’s start with the I-9 form. All employers are required to have these filled out by their employees.  Federal agencies are stepping up their compliance audits of companies in an effort to crack down on illegal immigrants by going after employers. It is best to make sure you have these from all of your employees.

Does your nonprofit use interns? Do you use those interns as a pool of potential employees?  Then this article might be of interest to you.

In any issue involving human resources your documentation is key. From setting performance expectations to defending yourself in court, a solid paper trail can only help. This article list seven major mistakes to avoid.

Hiring employees can be an expensive and time consuming process. As much as we strive to make the best matches not every new-hire works out. This piece has some great advice for those doing the hiring and includes questions to ask potential employees that may help us make better hiring decisions.

Your nonprofit has a policy to only pay overtime pay if approved in advance but an employee is claiming overtime hours worked that were not approved in advance. What do you do?

A disaster waiting to happen or a boon to employers? This article talks about this service from CareerBuilder.com where employers can search for information regarding potential, and current, employee’s online life. Searches of people  can be done without this service but I think this straddles the issue of work-life vs. private-life a little too much.

“That type of behavior goes on here all the time.” is not a sufficient defense against a harassment claim. All managers need to take harassment claims seriously to protect both employees and employers.

Finally, sometimes it is the little things, things that you might think will have no repercussions that get us into trouble. Here is an example of an employee who didn’t like being refereed to by his nickname on the job.

Creating a Risk Management Culture

Board MeetingHow do you create a culture of risk management in your nonprofit?  And what is a culture of risk management?

The Nonprofit Risk Management Center had a really nice piece last week about the culture of risk management in nonprofits, and how to establish it. From their article:

When nonprofit leaders reach out to the Center for advice on weaving risk management into the fabric of their organizations they often assume that what’s missing is a long list of policies. While adding new or updating existing policies may be in order, a bigger-picture issue almost always requires more immediate focus. That issue is the culture of the nonprofit, which may be either receptive or hostile to risk management. And, while culture change is a long term effort, starting as soon as possible will lend credence to everything else that follows.

As the article states, risk management isn’t just a list of policies or your insurance policies (that is risk financing, a part of risk management). But it is the tone that is set by board and management. The nonprofit’s ethics also come into play here. If the CEO walks out of the office with a ream of paper under their arm, what does this tell the staff? If the Executive Director says to the staff, “We can’t let the Board know anything is wrong!” what message are they communicating?

To me, and as the above article illustrates, a culture of risk management is one of always asking questions about our organizations.  Typical risk management questions like, “What’s the worst that could happen?” to perhaps less typical questions such as:

  • What would would happen to our event twice the amount of people showed up as we expected?
  • How do we reward staff?  Are we doing enough?
  • Is there a better way to present out financials that will make them easier to understand?
  • Are we being honest in our communications with our stakeholders?

A nonprofit organization faces risk every day just by opening its doors.  If a nonprofit serves a vulnerable population such as children or the elderly they can face even greater risks. But clearly we are not letting that stand in the way of doing needed work.  Managing the risks nonprofits face is critical to the success of meeting our goals and missions. The more we can make risk management a part of our daily processes, of creating that culture of risk management, the better our organizations will be.

Do you have any other ideas of questions we should be asking ourselves? Post them in the comments below. If you would like to immerse yourself in nonprofit risk management issues in a lively, intelligent and entertaining way please check out the Risk Management Center’s 2009 Risk Management and Finance Summit for Nonprofits.

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